Administration

Porter Wright Morris & Arthur is seeking an experienced, licensed, and highly organized Title Company Manager to oversee the daily administrative and operational elements of the firm’s multiple subsidiary title insurance agencies. The ideal candidate will possess strong leadership skills, extensive knowledge of title and escrow operations, and a commitment to delivering exceptional client service.

Essential Duties and Responsibilities

• Oversee the day-to-day operations of the title company, including the management of individual files, closing and escrow processes, and interaction with both underwriters and the Ohio Department of Insurance. 
• Supervise and support title examiners, escrow officers, processors and administrative staff
• Ensure transactions are handled accurately, efficiently and in compliance with applicable laws, regulations and underwriter guidelines
• Manage commercial real estate transactions from opening through closing
• Prepare title commitments, title policies, settlement statements and closing documents
• Resolve title issues, curative matters and closing discrepancies
• Maintain relationships with attorneys, lenders, real estate agents, developers and clients
• Monitor workflow, productivity and service standards to ensure timely closings
• Assist with business development efforts and client relationship management
• Implement and maintain operational procedures and best practices
• Coordinate audits, licensing and compliance requirements

Minimum Qualifications

• Minimum of 5+ years of title, escrow, or real estate closing experience
• Presently hold a valid title insurance agent’s license from the Ohio Department of Insurance.
• Experience managing both residential and commercial transactions  
• Familiarity with state and federal regulations related to title and settlement services
• Excellent communication, leadership and problem-solving skills
• Strong attention to detail and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in title agency software systems such as Soft Pro, as well as Microsoft Office Suite
• Notary Public license

Preferred Qualifications

• Extensive experience in handling commercial real estate transactions, including ordering searches, preparing title commitments, resolving title objections and handling an escrow closing. 
• Existing industry relationships within the local real estate market
• Prior supervisory or management experience preferred

Benefits

Porter Wright Morris & Arthur offers a competitive compensation and benefits package, including medical, dental, vision, 401(k) and paid time off.

Interested candidates can apply online.

Porter Wright is seeking a Director of Service Operations in Columbus, Ohio to lead facilities and workplace operations across all office locations. This position is responsible for ensuring safe, efficient and well-maintained office environments through effective management of facilities, vendors, budgets, workplace services and business continuity programs. The director serves as a key liaison with internal stakeholders, leased property management teams, and external service providers.

Key Responsibilities include but are not limited to:

• Lead facilities and workplace operations across multiple office locations.
• Manage vendor relationships, contracts and service delivery.
• Develop and oversee departmental budgets, procurement and operational reporting.
• Direct mailroom, copy center, office services, reception and workplace hospitality functions.
• Ensure compliance with safety, security, ADA, emergency preparedness and business continuity requirements.
• Oversee building access, parking programs and facilities-related technology platforms.
• Partner with office administrators to maintain consistent service standards across all locations.
• Lead workplace improvement initiatives.
• Develop and implement facilities policies, standards and best practices.
• Manage capital improvement projects and oversee space planning, office expansion, relocation and build-out activities.
• Evaluate operational processes and identify opportunities to improve efficiency, service levels and cost management.
• Collaborate with firm leadership on workplace strategy, employee experience and long-term facilities planning.
• Support sustainability, asset management and preventive maintenance programs.
• Lead, mentor and support facilities and office operations teams to promote a high level of service and accountability.

Requirements and Qualifications:

• Experience leading multi-site facilities, workplace services or operations functions.
• Strong background in vendor management, budgeting and operational oversight.
• Knowledge of facility safety, security, business continuity and compliance programs.
• Excellent leadership, communication and project management skills.
• Strong customer service focus with the ability to build relationships across all levels of the organization.

Interested candidates can apply online.

Porter Wright has an opportunity for a Legal Administrative Assistant in the Columbus, Ohio office who has experience in Litigation and Labor & Employment. This position will be responsible for providing clerical and administrative support to the office. The ideal candidate will possess excellent people and organizational skills and be a consummate team player with a positive attitude.

Responsibilities include but are not limited to:

• Creates and edits correspondence, memoranda, pleadings, etc.
• Transcribes dictation.
• Maintains calendars for assignments, schedules meetings and appointments; makes travel arrangements as needed.
• Responsible for copying, faxing and scanning documents in appropriate format.
• Prepares documents for mailing/delivery (i.e., U.S. mail, overnight delivery, UPS, courier).
• Participates in cultivation of client relationships by becoming familiar with the case/matter which provides for better service to the client and aids assignments in better preparing for client meetings.
• Familiar with filing procedures (i.e., electronic filing) and appropriate documentation needed for various courts and entities.
• Enters time into Aderant for timekeepers.
• Processes paperwork to open new client files; creates files in firm’s record management system; maintains current files and organizes files before processing for off-site storage.
• Creates transmittal letters for monthly billing.
• Prepares expense reports.
• Maintains current address/telephone listing of clients for each assignment, ensuring they are properly entered into the firm’s client relationship management system. May be responsible for preparing mailing lists/labels for firm-sponsored seminars/events.
• Provides assistance to other legal administrative assistants as time permits.
• Performs such other duties as assigned, maintaining team effort to provide best possible assistance to assignments and clients.

Requirements and Qualifications:

• High school level education or equivalent office work experience.
• Minimum of three years prior legal secretarial experience.
• Proficient with Microsoft Office suite.
• Experience in Litigation and Labor & Employment preferred.
• Excellent organizational skills and attention to detail.
• Demonstrated interpersonal skills; ability to communicate clearly and accurately; professional demeanor.

Interested candidates can apply online.

Porter Wright has an opportunity for a Legal Administrative Assistant in the Chicago, IL office who has experience in corporate law, as well as intellectual property matters. This position will be responsible for providing clerical and administrative support to the office.  

 Responsibilities include but are not limited to: 

• Participates in cultivation of client relationships by becoming familiar with the case/matter which provides for better service to the client and aids assignments in better preparing for client meetings. 
• Maintains calendars for assignments, schedules meetings and appointments; makes travel arrangements as needed. 
• Opens and distributes mail to assignments. 
• Creates and edits correspondence, memoranda, etc.
• Responsible for copying, faxing and scanning documents in appropriate format. 
• Prepares documents for mailing/delivery (i.e., U.S. mail, overnight delivery, UPS, courier). 
• Familiar with filing procedures (i.e., electronic filing) and appropriate documentation needed for various courts and entities. 
• Processes paperwork to open new client files; creates files in firm’s record management system; maintains current files and organizes files. 
• Enters daily timekeeping for assignments. 
• Edits monthly billing memoranda and creates transmittal letters. 
• Prepares expense reports for assignments. 
• Maintains current address/telephone listing of clients for each assignment, ensuring they are properly entered into the firm’s client relationship management system. May be responsible for preparing mailing lists/labels for firm-sponsored seminars/events. 
• Maintains current log of client/matter numbers for each assignment. 
• Provides administrative support for intellectual property matters, including patent and trademark prosecution and portfolio management. 
• Prepares, formats, proofreads and organizes correspondence, forms and supporting documents for filings with the U.S. Patent and Trademark Office (USPTO) and coordination with foreign associates, as directed. 
• Assists with electronic submissions and recordation matters, including applications, responses, assignments and other patent and trademark documents, under attorney or paralegal direction. 
• Coordinates with clients, inventors, foreign associates and vendors to obtain signatures, formal documents, filing instructions and other information needed to support intellectual property matters. 
• Maintains organized electronic and physical intellectual property files and assists with preparing status reports, portfolio summaries and related client materials. 
• Provides assistance to other legal administrative assistants as time permits. 
• Performs such other duties as assigned, maintaining team effort to provide best possible assistance to assignments and clients. 

Requirements and Qualifications: 

• High school level education or equivalent office work experience. 
• Minimum of three years prior legal administrative/paralegal experience. 
• Proficient with Microsoft Office suite. 
• Attention to detail. 
• Excellent organizational skills. 
• Demonstrated interpersonal skills; ability to communicate clearly and accurately; professional appearance and demeanor.
• Familiarity with corporate governance.  
• Familiarity with patent and trademark terminology, USPTO procedures and intellectual property docketing practices preferred. 
• Experience supporting transactional legal work in a corporate or law firm setting preferred. 

Interested candidates can apply online.

Porter Wright has an opportunity for a Legal Administrative Assistant in the Naples, Florida office who has experience in Corporate law and Trusts & Estates. This position will be responsible for providing clerical and administrative support to the office.

Responsibilities include but are not limited to:

• Draft, revise, and prepare various estate planning documents, including wills, trusts, correspondence, and memoranda.
• Participates in cultivation of client relationships by becoming familiar with the case/matter which provides for better service to the client and aids assignments in better preparing for client meetings.
• Maintains calendars for assignments, schedules meetings, and appointments; makes travel arrangements as needed.
• Opens and distributes mail to assignments.
• Creates and edits correspondence, memoranda, etc. 
• Responsible for copying, faxing, and scanning documents in appropriate format.
• Prepares documents for mailing/delivery (i.e., U.S. mail, overnight delivery, UPS, courier).
• Familiar with filing procedures (i.e., electronic filing) and appropriate documentation needed for various courts and entities.
• Processes paperwork to open new client files; creates files in firm’s record management system; maintains current files and organizes files before processing for off-site storage.
• Enters daily timekeeping for assignments.
• Edits monthly billing memoranda and creates transmittal letters.
• Prepares expense reports for assignments.
• Maintains current address/telephone listing of clients for each assignment, ensuring they are properly entered into the firm’s client relationship management system. May be responsible for preparing mailing lists/labels for firm-sponsored seminars/events.
• Maintains current log of client/matter numbers for each assignment.
• Provides assistance to other legal administrative assistants as time permits.
• Performs such other duties as assigned, maintaining team effort to provide best possible assistance to assignments and clients.

Requirements and Qualifications:

• High school level education or equivalent office work experience.
• Minimum of three years prior legal administrative/paralegal experience.
• Proficient with Microsoft Office suite.
• Attention to detail.
• Excellent organizational skills.
• Demonstrated interpersonal skills; ability to communicate clearly and accurately; professional appearance and demeanor.

Interested candidates can apply online.

The Business Development Manager provides strategic practice group and individual attorney support and guidance surrounding business development planning, research and client development opportunities in every market the firm serves, locally and nationally.

The ideal candidate will present outstanding client service and listening skills to represent the department and the firm in a professional and positive manner. The role requires exceptional writing and editing skills, with keen attention to detail and the ability to create messages and client-facing experiences intended for a sophisticated business and legal audience. This individual should have the ability to fluctuate between working both proactively and reactively in critical communication circumstances demonstrating careful decision making in a time-sensitive environment. Candidates must be a self-starter, collaborative in nature, organized and accountable.

This individual will seek to develop a respectful and professional relationship with the firm’s attorneys, eventually developing into a trusted advisor on business development. A collaborative approach is needed across all functions of the marketing and business development team and they will work closely with the firm’s Business Development Executive, Director of Marketing and Business Development, and Business Development Coordinator to accomplish goals. Together, they will spend a large portion of their time meeting with attorneys for coaching and advising on business development, connecting attorneys to opportunities for new business development and catalyzing new business endeavors.

Position specifications: 12+ years marketing and business development experience, preferably within professional services. Undergraduate degree in marketing, journalism, communications or related business experience. Must be proficient in document management, including Word, Excel, PowerPoint and email (Outlook). Periodic travel to the firm’s markets is required.

Interested candidates can apply online.

Porter Wright has an opportunity for a full-time Legal Billing Specialist. This position reports to the Senior Billing Coordinator and will be located in Columbus, Ohio. The primary responsibilities include carrying out all phases of legal billing in the firm’s legal billing software, as well as compiling, managing, and executing attorney billing edits and finalization and posting of invoices.

Essential Duties:

• Process complex legal billing accurately and efficiently in accordance with the client’s fee agreement (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills, etc.).
• Perform revisions as per attorney or legal assistant instructions while keeping with firm policy.
• Prepare, transmit and ensure successful submission of e-bill(s).
• Work with client to resolve any rejection issues; monitor and report on status when necessary.
• Ability to handle a high volume of invoices per month with a high degree of accuracy.
• Comprehend and follow through with instructions, as well as ask questions when clarity is needed.
• Effectively interact and communicate with clients, vendors, attorneys, paralegals and administrative team members within the firm.
• Utilize accounting software and billing programs as well as MS Office Suite including Word, Excel and Outlook to perform duties and responsibilities.
• Assists with special projects, as needed or requested.

Requirements:

• Bachelor’s degree in Accounting or Finance, preferred
• Minimum of three years prior law firm billing experience
• Proficient with Microsoft Office suite
• Attention to detail
• Excellent organizational skills
• Demonstrated interpersonal skills; ability to communicate clearly and accurately; professional appearance and demeanor

Interested candidates can apply online.

Porter Wright has an opportunity for a Service Desk IT Support Analyst in the Columbus, Ohio office. This entry-level position will be responsible for providing responsive technical support to attorneys and staff in a law firm environment. This role supports users by phone, email, remote tools, and in person while troubleshooting Microsoft 365, Windows 11, VPN and remote access, mobile applications, and firm-standard hardware and software.

Responsibilities include but are not limited to:

• Respond to and document technical support requests received by phone, email, the service desk ticketing system, and in person.
• Troubleshoot Microsoft 365 applications, Windows 11 computers, printers, peripherals, user profiles, and connectivity issues.
• Assist with VPN, multifactor authentication, remote access, wireless connectivity, and secure access to firm resources.
• Support firm-approved iOS and Android devices and mobile applications.
• Configure and deploy computers, accessories, and mobile devices, and assist with Microsoft Teams meetings and conference-room technology.
• Prioritize, resolve, and escalate service desk tickets with clear and accurate documentation.
• Follow firm requirements for information security, records management, acceptable use, and client confidentiality.

Requirements and Qualifications:

• High school diploma or equivalent.
• Basic knowledge of Microsoft 365, Windows 11, computer hardware, VPN or remote-access tools, and iOS or Android devices.
• Strong customer service, communication, organization, and problem-solving skills.
• Ability to learn new technology, manage competing priorities, document work accurately, and collaborate with an IT team.
• Commitment to discretion, information security, and client confidentiality.
• Customer service, technical support, internship, coursework, or certification experience is preferred. Prior professional IT or law-firm experience is not required.
• The position may occasionally require lifting computer equipment weighing up to 25 pounds, working at or under desks to install or troubleshoot equipment.
• This position may require traveling locally or to another firm office for training, equipment deployment, or technical support.
• Participation in a rotating after-hours support schedule is required.

Interested candidates can apply online.